PayXpert - User documentation

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When you click the link in the email or go to central.payxpert.com, the login window appears.

image-20240314-154241.png

To log in to our Backoffice:

  1. Enter your username and password.

  2. (Optional) Select your preferred language from the drop-down language options, if desired.

    image-20240314-154322.png

  3. Click Sign in.

First login

The first time you log in, your password must be changed for security reasons. You will see this screen:

To change your password:

  1. Enter a new password.

  2. Enter it again to check that it’s the same.

  3. Click Save.

You can click Generate to have the system create a password for you. However, generated passwords are not automatically emailed to you and we do not keep a copy! So, remember to unclick the “Hide” box to view your new password.

Password security parameters

SECURITY OF INFORMATION

Your information is always secure at PayXpert. So, our Backoffice features:

  • Browser to server encryption

  • An obligatory 3-month password change

  • No password reuse

  • 90-day automatic dormant account block

All PayXpert passwords must contain:

✔ A least one letter.

✔ At least one capital letter.

✔ At least one number.

✔ At least 10 characters.

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