When you click the link in the email or go to central.payxpert.com, the login window appears.

PayXpert Backoffice login screen

To log in to our Backoffice:

Enter your username and password.
Enter your 2FA code. For instructions on setting up 2FA on your mobile device, see this Support article.
(Optional) Select your preferred language from the drop-down language options, if desired.

Your default language setting is set by PayXpert staff when we create your account, but it can be changed here if desired
Click Sign in.

First login

The first time you log in, your password must be changed for security reasons. You will see this screen:

To change your password:

Enter a new password.
Enter it again to check that it’s the same.
Click Save.

You can click Generate to have the system create a password for you. However, generated passwords are not automatically emailed to you and we do not keep a copy! So, remember to unclick the “Hide” box to view your new password.

Password security parameters

SECURITY OF INFORMATION

Your information is always secure at PayXpert. So, our Backoffice features:

Browser to server encryption
An obligatory 3-month password change
No password reuse
90-day automatic dormant account block

All PayXpert passwords must contain:

A least one letter.

At least one capital letter.

At least one number.

At least 10 characters.

PayXpert docs

Logging in and password

First login

Password security parameters

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